1. How the issued invoice is sent to the contractor?

Issuing invoices in tos is synonymous with its being credited to the Issuers's account and delivery to the Recipient on his tos account.


2. Is the delivery of invoices using tos the same as sending an invoice by e-mail?

The tos system was created to eliminate the transmission of invoices by e-mail. E-mail servers are not secure and anyone can impersonate a reliable e-mail sender. In addition, e-mail is a system used for communication and not for sending accounting documentation. Nevertheless, the tos system provides the option of delivering an invoice via e-mail to contractors who have not yet created an account in tos and cannot receive this invoice in the application.


3. How does tos send invoices?

Sending invoices takes place inside the tos system between the Issuer's and the Recipient's accounts.


4. What does it mean that we send invoices via tos?

This means that the invoice, at the time of its issue, goes to the Recipient's account in tos.

5. How do I know that the invoice will reach the recipient?

Counterparties are identified on the basis of a tax identification number and thus the invoice will not be sent to anyone else.


6. Can we send an invoice to everyone?

Yes. If the Recipient has an account in the system, tos will receive the invoice by logging into his account in the application. If the recipient does not have a tos account, you can send an invoice via e-mail using the application.


7. Who can I issue an invoice, if only I am in the system?

You can issue an invoice to anyone, but unfortunately you can send it to the recipient only by e-mail.


8. What happens when only half of my recipients are in tos?

It's a success! All issued invoices are in one system, half of the invoices are delivered by tos, and you send the other half as before (by post or e-mail).


9. What happens when only half of my Suppliers are in tos?

You receive half of the invoices in the tos system, and you can enter half of the invoices in the tos system manually.


10. How can I see the invoice I received?

After logging in to your account in the tos system, use the Preview option in the Invoices module. In addition, you can generate an invoice in pdf file format and save it to your computer's hard drive.


11. How will tos improve my work?

tos will automatically send invoices to your customers. You do not have to copy invoice data to the KPiR and VAT registers, because in this way, we automate the booking process. You do not waste time supplying invoices to an accountant, you do not have to look for them in an email inbox, you will never lose invoices. In addition, you can be sure that your invoice will reach the Recipient.


12. What SAF files can I generate in the tos application?

In the tos application you can generate SAF_VAT, SAF_FA, SAF_PKPIR.


13. What is the difference between the trial version and the full version of the tos system?

From the moment of registering the account in tos until successful data verification, the user tests the system, learns its functionality without fear that the invoices issued will be sent to the contractor. The test version of the tos application does not allow you to send the invoice issued to the contractor, moreover, the user will not receive the invoice that the contractor issued for him.

The moment you gain access to the full tos version, the user gets access to all system functionalities. This means that the invoices will be automatically sent to the contractor at the moment they are issued. In addition, the user may receive invoices issued by the contractor. Upon access to the full version of the system, documents and entries to the KPiR and VAT Registers entered in the test version of the application will be deleted.

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